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All data lost each two-three weeks

I have used NewStatPress for two months, it works very well but I have lost all data two times. I have not made changes into the default config. I am sure I have enough space in disk.

Any suggestion?

7 Responses to All data lost each two-three weeks

  1. newstatpress ha detto:

    The unique function that delete data is the pruning, that can be activated into the option. In all other case there is not deleting..

    Are you using other plugin like newstatpres that use the wp_statpress table?

  2. Manuel ha detto:

    I don’t have changed default options. Anyway, I have checked that the record delete option is set to “Never!!”

    I’ve activated the following plugins:

    * BackUpWordPress
    * Exclude Pages from Navigation
    * NewStatPress
    * Shadowbox JS
    * Spam Free WordPress
    * SyntaxHighlighter Evolved
    * Table of Contents Plus

    I think only NewStatPress make uses of wp_statpress table.

    PD: Again, I’ve lost all data. I don’t have touch any option (theme, plugins, etc..) since two months and neither new posts.

  3. newstatpress ha detto:

    If you can, use php_myadmin and look at the wp_statpress table.
    There is the date field: look if you sere record for the date that is missing.

    else, modify newstatpress.php from:

  4. Manuel ha detto:

    I have looked for a backup to restore the missing values, and I have discovered that exists a problem to backup the timestamp values:

    I do not know if this is related. Maybe each two or three weeks a backup is “autorestored” and the syntax fails, truncating the wp_statpress table. I am not conscious to program any “autorestore” feature.

    I have leave a message in the support forum:

  5. newstatpress ha detto:

    How big is your wp_statpress table?

    A way to find this is by making an newstatpressupdateand look at the bottom page the values.

  6. Manuel ha detto:

    Struct wp_statpress 0,30 Mb (1859 records)
    Index wp_statpress 0,16 Mb
    Search engines
    Final Struct wp_statpress 0,31 Mb (1859 records)
    Final Index wp_statpress 0,17 Mb
    Duration of the update 4.53 sec
    This update was done in 557 SQL queries.

  7. newstatpress ha detto:

    It is not a big one, so I exclude that the problem is due to web service spaces

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